RMA Request Form

Use this form to request a return, replacement, or repair from TokyoDevices.

Request Details

Item Information Required

Enter the product name, model number, or SKU of the item you wish to return, replace, or repair.

Quantity Required

Purchase Details Required

Include where you purchased the item (this website, Amazon, etc.), the order number, and the purchase date. Enter “Unknown” if you do not have this information.

Issue Description Required

Describe why you are requesting a return, replacement, or repair. For a malfunction or defect, include the symptoms and any troubleshooting you have tried.

Attachment Files Optional

You may attach up to 3 photos or documents in PNG, JPEG, or PDF format, up to 4 MB per file.

Attachment 1

Attachment 2

Attachment 3

Your Information

Check your email address carefully. If the confirmation email cannot be delivered, you will need to submit your request again.

Email address Required

Full name Required

Company/Organization Optional

Division Optional

Phone Required

Country/Region Required

Address 1 Required

Address 2 Optional

City, Town Required

State, Province Required

Postal/ZIP code Required

Shipping Information